

“Email Power is the premier book on this topic. “Steven Griffith’s EMAIL POWER coaches you to respond to any email in a way that maximizes communication, builds profits, and enhances relationships-every time.”Ĭo-author The One Minute Manager and The Secret

Connect in a meaningful and mindful way with clients and colleagues.Get the competitive advantage of EMAIL POWER and Learn to predict and influence behavior through email. The bottom line a superior understanding of your clients, customers, and colleague that gets you results.

Email power let’s you instantly see the needs, wants, desires, agendas of any email. Required to pass the PTCB Certification Exam within 180 days of PTTP completion.Email Power is the worlds first proven and patented system for unlocking the hidden meaning and motives in every email you send and receive. Upon completion of the program, required to be eligible to register for the PTCB certification exam. Required to be at least eighteen years of age at the time of application. Previous work experience in health care or another fast-paced environment preferred. Required to be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP). Able to complete other assigned tasks appropriate for certified pharmacy technicians.Serves as a resource for other technicians, using their expertise and experience to guide decision making.Maintains skills in other areas outside their specialty area to allow for staffing flexibility and assigned duties as needed.Consistently acts as a role model for team members, following all standard operating procedures, policies and regulations.Provides coverage to their specialized area on a routine basis, assisting in daily work flow and during downtime.Assists with handling of workflow issues in all areas of the department as an experienced technician.Outside of their specialty area are able to troubleshoot issues with commonly used pharmacy technology including eRecord, Pyxis, and CII Safe providing support to the department when able.Always notifies appropriate staff, supervisors and management if the issue will impact operational workflow or if there are changes to the work process.Contacts and coordinates with vendor field technicians or support as appropriate.Handles most complex issues and triages as necessary.
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